AGUSTINI, F.; PUDDIN, K.; SIAHAAN, S. D. N. ANALISIS STRATEGI PROMOSI WORD OF MOUTH (WOM) DI CAFE FAMILY JERMAL MEDAN. Klabat Journal of Management, [S. l.], v. 3, n. 2, p. 11–19, 2022. DOI: 10.60090/kjm.v3i2.870.11-19. Disponível em: https://nurturagrow.site/index.php/kjm/article/view/870. Acesso em: 10 nov. 2025.