KOYONGIAN, Y.; WALEAN, R. MODEL STRUKTURAL BRAND LOYALTY MELALUI CUSTOMER SATISFACTION: STUDI KASUS SPBU PERTAMINA DI MANADO. Klabat Journal of Management, [S. l.], v. 2, n. 1, p. 1–19, 2021. DOI: 10.60090/kjm.v2i1.555.1-19. Disponível em: https://nurturagrow.site/index.php/kjm/article/view/555. Acesso em: 10 nov. 2025.